Hi! I'm, Vitor Hugo Jovanelli.
A Fullstack Developer.

LinkedIn / GitHub / Instagram

— Come follow my growth.

From customer service to full-stack development, this website reflects my transition into tech.

I'm at the beginning of my professional journey, building projects and learning every day. This space is where I share what I'm creating and improving along the way.

— Skills

Team collaboration
Critical thinking and problem-solving
Time management and deadline focus
Fast learning and adaptability
Attention to detail

— Experience

Customer Service Subject Matter Expert (SME)

TP / August 2021 - Present

  • Acted as a subject matter expert, providing guidance and support to customer service representatives
  • Reviewed and handled escalations, ensuring accurate resolution and adherence to quality standards
  • Created and delivered reports for the hiring company, translating operational data into actionable insights
  • Identified trends, performance gaps, and improvement opportunities through data analysis
  • Served as a bridge between frontline teams and stakeholders to improve service outcomes

Customer Service Representative

TP / March 2021 - August 2021

  • Assisted SMBs in navigating digital and online advertising platforms to effectively grow their businesses
  • Engaged with clients via chat, email, and phone, delivering timely, clear, and solution-oriented support
  • Built and maintained strong client relationships, contributing to customer satisfaction and retention

 

— Certifications

Software Engineering & AI

Code for All_ / 2026
 

"It is only by not being afraid of failure that you can persevere enough to achieve success!"

Projects

— GLITCH & DOOM — JAVA SIDE-SCROLLER GAME

Team project (4 developers) | 14 days | August 2025

  • Designed and developed a 2D side-scroller game entirely in Java, without external game engines
  • Implemented character and enemy animations, movement systems, and real-time interactions
  • Built collision detection, attack mechanics, health management, and score tracking
  • Applied object-oriented programming principles to structure game logic and entities
  • Used Java I/O for game data handling (e.g. assets, state, or persistence)
  • Collaborated in an agile team environment, managing tasks and integrating features under a tight deadline

Technologies: Java, OOP, Java I/O, Git

— TIME TRAVEL AGENCY — FULL-STACK SPA

Team project (4 developers) | 14 days | January 2026

  • Developed a full-stack SPA simulating a travel agency where users can book and manage time-travel trips
  • Built a JavaScript-driven frontend using HTML, CSS, and DOM manipulation
  • Implemented a RESTful backend using Java, Spring MVC, and PostgreSQL
  • Designed and integrated user authentication and login, allowing users to view and manage their bookings
  • Created and consumed REST APIs to handle bookings, users, and trip data
  • Worked collaboratively in a team using Git for version control and feature integration

Technologies: JavaScript, HTML, CSS, Java, Spring MVC, REST API, PostgreSQL, Git

Get in touch